B3 · Applications of Artificial Intelligence

AI in Digital Payments and Banking

AI in finance is used to detect fraud, score credit risk, automate document checks, and support trading and customer service. Because it affects people's money and access to loans, it's closely regulated.

8 min Beginner Jump to the activity

What you need: Nothing. This page starts from the beginning, with no programming and no formulas.

Definition

AI in finance is used to detect fraud, score credit risk, automate document checks, and support trading and customer service. Because it affects people's money and access to loans, it's closely regulated.

In simple words

When your card is blocked after a strange purchase, a model flagged it in milliseconds. When a loan is approved in minutes, a model likely scored your risk.

Why it matters

It's one of the largest users of ML, and an excellent lesson on imbalanced data and fairness, because fraud is rare and loan decisions can be biased.

How it works

UseTechniqueKey challenge
Fraud detectionAnomaly detection, boostingFraud is rare, and fraudsters adapt
Credit scoringLogistic regression, boostingMust be fair and explainable
Document checksOCR, LLMsAccuracy and privacy
TradingTime series modelsMarkets change, and overfitting is easy

Try it yourself

Run the bank's fraud check

Slide to decide when the bank should step in. Watch all three numbers.

Should this payment be flagged?

You are the fraud model. Fraud systems look for what is unusual for this person. A flag means "check this", not "this is fraud".

  • Weekly groceries at the usual store

  • A card used in another country ten minutes after a purchase in Pune

  • Ten large UPI payments to a new account in five minutes at 3 am

  • ₹40 for tea at the shop near home, as on most days

  • The same rent payment on the same date as every month

  • Someone who only ever spends small amounts suddenly buys a ₹90,000 phone online

Common mistakes

  • Using accuracy for fraud. With 0.1% fraud, a model that flags nothing is 99.9% accurate.
  • Believing a backtest that looks perfect. It has very likely overfit.

Check yourself

Question 1

1. Why is fraud detection hard?

Question 2

2. Why might a bank prefer a simpler credit model?

Summary

  • Fraud, credit, documents and trading are the main uses.
  • Imbalance and drift make fraud hard.
  • Fairness and explanation are required.

Finished reading?